Double or Twin Room View
- 2 Single beds
- Garden view
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
New Era Hotel & Villa - Hanoi
A calm, well-run 4-star stay in Hanoi, a short walk from cafe streets and local restaurants.
- Friendly, accommodating staff
- Clean, comfortable rooms with strong showers
- Breakfast with Vietnamese and Western options
8.1
Great
70 reviews
Booking.com 8.1 · 70 reviews
About
New Era Hotel & Villa - Hanoi
New Era Hotel & Villa sits about 2.5 km from Thap Rua Tower in Hanoi, with Chua Ai Mo a five-minute walk away. The 4-star property keeps things simple and comfortable, with rooms ranging from Double or Twin configurations to a Suite with a River View. The location walks the line between close to the city's energy and far enough to feel calm.
Guests consistently highlight the staff, who are described as friendly, polite, and quick to help with requests. Rooms are clean, beds are comfortable, and the showers get special mention. Breakfast offers both Vietnamese and Western dishes, with good coffee. The hotel also provides a welcome letter and free fruit basket on arrival.
- Wi-Fi
- Safe deposit box
- Free Wi-Fi in rooms
- Mini-bar
- Sitting area
- Tea and coffee facilities
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff go out of their way — Guests repeatedly mention the friendly, helpful, and accommodating staff, from the front desk to housekeeping. The manager also gets a specific mention for making a difference.
- Clean, comfortable rooms — Rooms are described as clean, spacious, and comfortable, with strong showers and comfy beds. Some rooms include a bathtub, and housekeeping keeps everything tidy.
- Breakfast with variety — The breakfast earns consistent praise for offering both Vietnamese and Western options, with good quality coffee. Guests also note the free fruit basket and welcome letter on arrival.
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Worth weighing
3 to weigh- Check-in window is tight — Check-in is only available between 14:00 and 23:59. If you arrive late at night or need an early check-in, you'll need to plan around this.
- No pets allowed — The hotel does not accept pets, so if you're traveling with a furry companion, you'll need to look elsewhere.
- Mixed reviews on value — While most guests are happy, a couple of reviews give lower ratings without specific complaints, suggesting the experience may vary. The hotel's overall rating of 8.1 is solid but not top-tier.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double or Twin Room
- 2 Single beds
- Shower
- Air conditioning
Deluxe Double or Twin Room City View
- 1 King-size bed
- Garden view
- Shower
- Bathtub
- Air conditioning
Suite River View
- 1 King-size bed
- Lake view
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
In-room comforts
- Air conditioning
- Flat-screen TV
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Pillow menu
Bathroom
- Bathtub (in select rooms)
- Shower
- Free toiletries
- Mirror
Connectivity
- Free Wi-Fi in rooms
- Wi-Fi
Services
- Safe deposit box
- Direct dial telephone
- AM/FM alarm clock
- Ironing facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.1/10 from 70 reviews
Booking.com · 8.1 · 70 reviews
8.1Verified guest“Rooms were clean and comfortable, with excellent showers. The staff were great – helpful and accommodating, and the manager made a difference. Breakfast had plenty of choice. The location was convenient, with easy access to the main tourist areas and plenty of nearby coffee shops and restaurants.”
8.1Verified guest“We really enjoyed our stay at this luxurious hotel. The staff were friendly and went out of their way. Our room was big and comfortable with twin beds and a clean bathroom with a bathtub. Housekeeping kept everything tidy, and we appreciated the extra pillows and the daily supply of bottled water and snacks. Breakfast was excellent with a variety of delicious options. The location was ideal – away from the city chaos but still close to the famous cafe streets. A fantastic experience.”
8.1Verified guest“This hotel is near the famous cafe streets, so it's easy to find great breakfast spots. Rooms are clean and comfortable, with showers that work well. Staff are friendly and attentive, going out of their way to help. Breakfast mixes Vietnamese and Western options, and the coffee is good. You get a free fruit basket and welcome letter on arrival, plus helpful concierge service.”
8.1Verified guest“The room was spacious and clean, with excellent facilities like a strong shower and comfy bed. Staff were very friendly and always ready to help. The location was convenient for my event nearby, and taxis were easy to find.”
8.1Verified guest“The food was delicious with plenty of variety. Staff were friendly and always available. The location was great – close to the city center and easy to get transport. Having a gym was a bonus for me.”
8.1Verified guest“The hotel was new and well-located, close to many cafes and local restaurants. Breakfast was excellent with a range of dishes. Staff were friendly, polite, and always willing to help with any requests.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Cafe streets: The hotel sits close to famous cafe streets, where you can find everything from local coffee to trendy brunch spots. Guests mention it's an easy walk.
City center: The location is described as close to the city center, with easy access to taxis and other transport. Thap Rua Tower is about 2.5 km away, and Chua Ai Mo is a 5-minute walk.
17 Nguyen Van Cu, Hanoi, Ha Noi Municipality, 10000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 60 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Does the hotel allow pets?
No, pets are not allowed at New Era Hotel & Villa.
Is breakfast included?
The hotel offers breakfast, and guests frequently praise it for its variety of Vietnamese and Western options. Whether it's included in your rate depends on your booking.
Do the rooms have air conditioning?
Yes, all room types listed come with air conditioning.
What room types are available?
The hotel offers Double or Twin Room View, Superior Double or Twin Room, Deluxe Double or Twin Room City View, and Suite River View. Beds range from two singles to a king-size bed.
The bottom line
New Era Hotel & Villa is a dependable choice if you want clean, comfortable rooms, a helpful team, and a breakfast that starts the day right – all within easy reach of Hanoi's cafe culture. Just be mindful of the check-in window and the no-pets policy.
8.1Best for travelers who value friendly service and a calm base near the city's cafe streets.
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